Refund policy
Returns & Refund Policy
At The Daily Knead, we take pride in creating high-quality products and want every customer to have a positive experience.
Order Issues
Please inspect your order upon pickup. If there is an issue with your order, including missing items, incorrect items, damage, or quality concerns, please contact us within 24 hours of pickup at thedailykneadfl@gmail.com.
To help us resolve the issue quickly, please include:
- Your order number
- A description of the issue
- Photos, if applicable
Food Products & Sourdough Starter
Due to the nature of our products, all food items, sourdough starter products, and baked goods are final sale. We do not accept returns, exchanges, or offer refunds on these items.
However, customer satisfaction is important to us. If there is a problem with your order, please contact us within 24 hours of pickup and we will do our best to make the order right.
Digital Downloads
Due to the instant-access nature of digital products, all sales of downloadable homeschool resources, worksheets, packets, and printables are final and non-refundable.
If you experience any issues accessing or downloading your files, please contact us and we will gladly assist you.
Sale Items & Gift Cards
All sale items and gift cards are final sale and cannot be returned, exchanged, or refunded.
Contact Us
If you have any questions regarding your order, please contact us at:
Thank you for supporting our family-run business. We appreciate the opportunity to serve your family.